1. Introduction and Scope
This Privacy Policy governs the collection and use of personal data by leo88. By using our platform, you agree to the practices described herein. This policy applies exclusively to the services provided on this website and our official applications.
Please note that this policy does not cover third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to review the privacy policies of any external sites you encounter.
2. Personal Information We Collect
Account & Identity
Username, full name, date of birth, and contact details to establish your account and verify legal gaming age.
Verification Documents
Government-issued identification and proof of address to satisfy KYC (Know Your Customer) requirements.
Payment Data
Transaction records and payment method details to process deposits and withdrawals in PHP.
Gaming Activity
Game history, betting patterns, and transaction logs to ensure fair play and offer support.
Technical Data
IP address, browser type, device identifiers, and operating system for security and site optimization.
Support Records
Communications sent to our support team to resolve issues and improve service quality.
3. How We Collect Data
We gather information through three primary channels:
- Directly from You: Information you provide during registration, KYC verification, and account updates.
- Automatically: Technical data collected via cookies and server logs as you navigate the platform.
- Partner Providers: Information received from our partner payment processors and identity verification services.
4. Why We Use Data
Your data is used for the following essential purposes:
- Account Management: Creating and maintaining your profile and managing your gaming balance.
- Financial Processing: Facilitating secure deposits and withdrawals to your chosen payment methods.
- Security & Compliance: Verifying identity, preventing multi-accounting, and detecting fraudulent activities.
- Service Optimization: Personalizing the user interface and improving platform performance.
- Legal Obligations: Complying with applicable laws and regulations governing online gambling in the Philippines.
- Marketing: Sending promotions and updates, provided you have given explicit consent.
5. When We Share Data
We do not sell your personal data to third parties. We only share information with:
- Service Providers: Technical partners, payment processors, and verification agencies necessary for platform operation.
- Legal Authorities: When required by law or to comply with a legal process from regulatory bodies in the Philippines.
6. How We Protect Data
We implement robust security measures to protect your information, including:
- Encryption: Using industry-standard encryption for data in transit.
- Access Control: Strictly limiting internal access to personal data to authorized personnel only.
- Isolation: Keeping payment data isolated from general account information.
- Monitoring: Continuous monitoring of system logs to detect and prevent unauthorized access.
7. Cookies and Tracking
We use cookies to enhance your experience and maintain security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request updates to inaccurate or incomplete information.
- Right to Deletion: Request the removal of your data, subject to legal retention rules.
- Right to Portability: Request your data be transferred to another service.
- Right to Object: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact our support team via the channels available on this site. Note that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling laws.
9. How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, data is kept only for the period required by applicable law in the Philippines to fulfill legal, accounting, or regulatory obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, we will terminate the account immediately. Parents or guardians who suspect a minor is using our platform should report the account through our support channels.
11. Cross-Border Transfers
Some of our technical and payment providers operate outside the Philippines. By using our services, you acknowledge that your data may be processed in these jurisdictions. We ensure that appropriate safeguards are applied to protect your information during these transfers.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.
13. Contact Us
If you have any questions or concerns regarding your privacy or the data we collect, please reach out to us.
Contact Support Team